Product Information
Caring for your Beads
Exchanges and Returns
Placing an Order
Payment
Gift Certificates
Shipping within the US
Shipping Internationally
Holiday Shipping
Access Your Account
Sales Tax
Company Policies
Contact Us
Because our jewelry is hand made from recycled paper, each bead is completely unique. Variations in the size and color of our jewelry items reflect the uniqueness of the woman who made them.
Starting in October 2009, our Beaders began using silver plated clasps – toggles and “S” clasps – on all of our BeadforLife necklaces.
BeadforLife has collaborated with a Ugandan chemist who developed and is now producing an eco-friendly and odorless acrylic-based sealant called Mukisa Blue. As of October 2009, all BeadforLife beads are finished with this new sealant that creates a beautiful shine.
Storing Your Beads:
To preserve the beauty of your BeadforLife jewelry we recommend that you store your items out of direct sunlight either hanging or laid flat.
Fixing a Bent or Stiff Necklace:
During the shipping process our BeadforLife Necklaces can become slightly bent or stiff. If you notice your necklace is not laying flat, gently massage the string back into place by pulling lightly along the entire length of the necklace until the kink is worked out.
Water Resistance:
Our beads are water resistant. They will not be damaged by normal exposure to moisture, but we do not recommend soaking your beads in water for long periods of time.
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BeadforLife proudly stands behinds the products that we sell. If for any reason you are not 100% satisfied with your order, you may return your items for an exchange or for a refund within 30 days of the shipping date. Please note, any costs born by BeadforLife to ship your original order will be deducted from the refund amount.
To return or exchange your item(s) please mail them to the address below along with a detailed note explaining exactly how you would like us to process your exchange or return. We ship our exchanges through USPS first class mail.
BeadforLife Exchanges
2336 Canyon Blvd Suite 202
Boulder CO 80302
All of our items are made and assembled by our beaders in Uganda. For that reason we are not able to custom order or alter our items.
If your item breaks, send the broken item back to us as an exchange (see instructions above). Because all of our items are hand made from recycled paper, each item is unique. We will do our best to find a replacement that matches the original item as closely as possible.
Because all of our items are made in Uganda we are not able to do repairs on jewelry. However, we will do our best to replace your broken item with one that matches it as closely as possible.
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- Ordering from our BeadforLife web store is easy.
- Select the category of items you would like to purchase on the left side of the screen.
- Then, you will have options to select the style, the quantity and color of the items you would like to purchase.
- When you are ready, you can add the item to your shopping cart by clicking the “Add to shopping cart” button.
- From there you can continue shopping or check out.
- When you are finished shopping click the “Check Out” button and follow the steps that appear on the screen.
All sales are final. Make sure you look over your order carefully before entering your payment information.
Yes we do! If you prefer, you can call us at 303-554-5901 and Toll-free at 888-339-5901 to place your order over the phone. For store hours go to Contact Us.
Yes, we do offer international shipping. Place your order in the same way and just enter your international shipping address. For more information go to International Shipping.
- Yes, you can.
- When you go to check out, select “I am a returning customer and would like to use my existing account.”
- Then check the box at the bottom of the page that says “this will be shipped to a different address.”
- You will be prompted to enter the alternative address.
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We accept Visa, American Express, Mater Card, Discover and PayPal
- To place an order using PayPal, you must have an existing PayPal account or be willing to create one as you check out.
- When you are checking out, you will be asked how you would like to pay for your order.
- Select “PayPal” and then click on “Continue Checkout.”
- You will have a chance to review your order.
- Then, click on the “Pay Now” button which will take you to a PayPal window.
- You have to log in and authorize payment immediately, or your order will be lost.
No, for security reasons we do not store credit card information for returning customers.
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How do I redeem my Gift Certificate?
- You can redeem your Gift Certificate when you have completed your order and are ready to Checkout
- When you enter the Checkout page, you will be asked to either Register or Sign In.
- There is a box at the bottom of each of these pages which says Do you have a promotion code? This is where you enter your gift certificate number.
- Your gift certificate number is located in the top right hand corner of your Gift Certificate.
What will my order look like once I enter my Gift Certificate number?
- The full amount of your gift certificate will be deducted as a credit from your order total. You may still be asked to enter payment information, but if your total is $0 your card will not be charged.
- If you have a balance due, your card will only be charged for the amount remaining after your Gift Certificate is applied.
- If you do not spend the full amount of your Gift Certificate, you can contact us and we will be happy to issue a credit for you.
Can I use my Gift Certificate more than once?
No. Gift Certificates can only be redeemed one time.
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Click here to see shipping and handling fees
All orders are shipped within 10 business days from the date the order is placed. Please note that all of our orders are shipped through USPS Priority Mail. Once shipped, domestic packages should arrive within 1 to 5 business days and international packages should arrive within 6 to 10 business days.
For orders within the US, Click here to view a map of your estimated delivery time once your package has been shipped.
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All charges will be in US Dollars.
Click here to see shipping and handling fees
All orders are shipped within 10 business days from the date the order is placed. Please note that all of our orders are shipped through the United States Postal Service, Priority Mail. Once shipped, international packages should arrive within 6 to 10 business days.
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Need your order to arrive in time for Christmas?
- For orders being shipped to locations within the US
- The last day to order for USPS Priority Mail is December 17, 2009
- The last day to order for UPS Two Day is December 20, 2009
- For most international orders
- The last day to order is December 7, 2009
- For orders being shipped to Africa, or Central and South America
- The last day to order is December 1, 2009
Do these dates apply to phone and mail orders as well?
- Yes they do!! All orders must be placed by the dates above to guarantee delivery in time for Christmas.
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- From the store home page go to “Access Your Account” and click on “Register.” You will be prompted to set up your account.
- OR, you can create an account when you are done shopping. Just go to “Check Out” and select “I am a new customer and I would like to sign up and create an account.”
- Go to “Access Your Account”
- Click on “Account Information”
- Enter your email address and password
- When you place your next order you will have the opportunity to change your billing information.
- Go to check out, select that you are a returning customer and then check the box for “Change billing information”
- Go to “Access Your Account” and click on “Account Information”
- Enter your email address and password
- Your order information will be listed
- Click the date of the order whose status you wish to view
- Go to “Access Your Account” and click on “Lost Password”
- Enter your name and email address
- Your password will be emailed to you
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At this time, sales tax is only added to orders shipped to a Colorado address.
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- For security reasons Credit Card information is not stored for returning customers.
- Shipping online at our store is very safe. We use industry standard SSL (Secure Socket Layer) software that encrypts all of the data sent to us so that only your web browser and the server of our web site can decipher it.
- You can tell you are using the SSL encryption when a gold or blue padlock appears in the corner of your web browser.
- The BeadforLife Store is committed to protecting your privacy.
- We will not sell or disclose any information that identifies you to a third party.
- We may use the information we collect to periodically notify you about new products or special offers we think you’ll find valuable.
- If you would rather not receive this information, you may send an e-mail to news@beadforlife.org with “unsubscribe” in the subject line.
- The BeadforLife Store does not sell, trade or rent your personal information to others.
- In support of our BeadforLife mission and to insure that those who purchase our items understand the role they are playing in eradicating extreme poverty, we ask that the items purchased on our website be used solely for personal use or for incorporation into your own creations that may later be sold.
- Please do not resell our items in their original form for gain to someone other than BeadforLife.
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- For office hours please go to Contact Us
- Contact us at weborders@beadforlife.org or call us at 303-554-5901
(Toll-free: 888-339-5901).
- Feel free to drop us a line to share your thoughts on our organization, our products or our website. All comments are welcome.
- If we do not answer, please leave a message and we will get back to you as soon as possible.
